Keep the flow going
Your Home Care Agency, Fully Covered Around the Clock
FlowCo handles your scheduling, call-offs, and administrative operations 24/7 — so your agency runs smoothly even when your in-house team is off the clock.
Trusted by 200+ home care agencies across the United States
24/7
Always Available
0+
Agencies Served
< 5 min
Avg. Call-Off Response
What We Do
Everything Your Agency Needs, Handled Remotely
From daily scheduling to 3 AM call-offs, FlowCo provides the operational backbone your agency needs to deliver consistent, high-quality care — without burning out your in-house team.
Proactive Scheduling
We build, manage, and optimize your caregiver schedules daily — matching clients with the right caregivers based on skill, availability, and location.
Call-Off Management
When a caregiver calls off, we act immediately — contacting backup staff, filling the shift, and notifying the client, all within minutes.
After-Hours Support
Our team is on call nights, weekends, and holidays. Your agency never goes dark — we handle urgent requests and emergencies around the clock.
Documentation & Compliance
We manage visit notes, authorization tracking, and compliance documentation — keeping your records accurate and audit-ready at all times.
Client & Family Communication
We serve as the professional first point of contact for clients and families — handling inquiries, updates, and concerns with care and clarity.
Software-Agnostic Operations
Whether you use AxisCare, WellSky, CareSmartz360, or another platform, our team is trained and ready to work in your existing systems from day one.
How It Works
Up and Running in 48 Hours
Getting started with FlowCo is fast and friction-free. We handle the heavy lifting so you can focus on what matters most — your clients and caregivers.
Discovery Call
We start with a 30-minute call to understand your agency's size, software, workflows, and the specific pain points you need solved — no generic solutions.
Seamless Setup
Our team gets access to your scheduling software and learns your protocols. We shadow your current process for 1–3 days to ensure a smooth handoff.
Go Live in 48 Hours
Within 48 hours of onboarding, FlowCo is fully operational — handling your scheduling, call-offs, and after-hours coverage around the clock.
Ongoing Partnership
We provide weekly reports, regular check-ins, and continuous process improvements. As your agency grows, we scale with you — no disruptions.
14 Shifts
Actively managed across 3 agencies
0%
Shift Fill Rate
0 min
Avg. Response Time
0%
Cost Savings vs. In-House
0.0/5
Agency Satisfaction
"FlowCo eliminated our after-hours scramble completely. Best decision we've made for our agency."
— Maria T., Agency Director
Why FlowCo
Built for Home Care. Not Adapted from It.
Most virtual assistant services try to serve every industry. FlowCo was built from the ground up for home care agencies — with deep knowledge of the compliance requirements, software platforms, and operational challenges unique to your field.
Home Care Specialists, Not Generalists
Every FlowCo admin is trained specifically in home care operations — not generic VA work. They understand EVV compliance, authorization limits, and caregiver dynamics.
No Long-Term Contracts
We earn your business every month. Our flexible month-to-month model means you stay because the service is exceptional — not because you're locked in.
Dedicated Account Manager
You're never passed around. Every agency gets a dedicated point of contact who knows your operations inside and out.
Transparent Reporting
Weekly reports on shift fill rates, call-off trends, and operational metrics — so you always know exactly what's happening in your agency.
Testimonials
Agencies That Trust FlowCo
Don't take our word for it. Here's what agency owners and directors say about working with FlowCo.
"Before FlowCo, my weekends were consumed by call-off chaos. Now I actually get to rest, knowing my team has it covered. Our shift fill rate went from 72% to 97% in the first month."
Sandra Williams
Owner & Director · Sunrise Home Care Services
Atlanta, GA
"The onboarding was shockingly fast. Within 48 hours, FlowCo was fully integrated into our AxisCare system and handling our scheduling. It felt like we'd hired a whole admin team overnight."
James Okonkwo
Operations Manager · Premier Care Partners
Houston, TX
"What sets FlowCo apart is that they actually understand home care. They know what EVV compliance means, they know how to handle authorization limits, and they communicate with our families like true professionals."
Lisa Chen
Agency Administrator · Caring Hands Home Health
Chicago, IL
Trusted by home care agencies across the United States
Stop Losing Sleep Over Call-Offs. We've Got You.
Join 200+ home care agencies that trust CareDesk to handle their most stressful operational challenges — 24 hours a day, 7 days a week, 365 days a year.
What's Included
Customized Support Built for You
Every FlowCo partnership is tailored to your agency's unique needs. We work with agencies of all sizes — from 25 to 500+ active clients — and customize our support accordingly. Pricing varies based on your specific requirements.
Proactive Scheduling
We build, manage, and optimize your caregiver schedules daily — matching clients with the right caregivers based on skill, availability, and location.
24/7 Call-Off Management
When a caregiver calls off, we act immediately — contacting backup staff, filling the shift, and notifying the client, all within minutes.
Client & Family Communication
We serve as the professional first point of contact for clients and families — handling inquiries, updates, and concerns with care and clarity.
Documentation & Compliance
We manage visit notes, authorization tracking, and compliance documentation — keeping your records accurate and audit-ready at all times.
Transparent Reporting
Weekly reports on shift fill rates, call-off trends, and operational metrics — so you always know exactly what's happening in your agency.
Dedicated Support Team
Your dedicated account manager knows your operations inside and out. You're never passed around — just real support when you need it.
All Plans Include
Ready to Transform Your Operations?
Let's talk about your agency's specific needs and how FlowCo can help. We'll discuss your current challenges, your goals, and create a customized plan that fits your budget and operations.
Contact Us for PricingFAQ
Common Questions Answered
Have a question not listed here? Our team is available 24/7 to answer any questions about how FlowCo can support your agency.
Contact our team→Most agencies are fully onboarded and live within 48 hours. We start with a discovery call to understand your workflows, then spend 1–3 days shadowing your current process before taking over. Our team is trained in all major home care software platforms, so there's minimal ramp-up time.
Get Started
Let's Talk About Your Agency
Fill out the form and one of our home care operations specialists will reach out accordingly. No sales pressure — just a real conversation about how we can help.
(216) 800-8105
Available 24/7
Serving agencies nationwide
United States
24/7/365 Operations
Including holidays
Your dedicated FlowCo team — ready to support your agency
Let's have a chat
Let's talk through how we can help.